Sosu Support

The round stays open until they pay, and the next round starts on time. After the grace days a late fee is added, owed to the person the payment was for. The late member and the admins are notified. Admins can remind the member or ask their guarantor (or themselves, as admin) to pay; the member then repays the guarantor.

Yes, when you have no hand in a running circle. If you do, you can leave once that circle has ended.

Check that the number and country are right, wait a minute, then tap Resend code. A code works for 10 minutes. After several wrong tries, wait a few minutes before trying again.

On the PIN screen, tap Forgot PIN? and start the 7-day reset. For your security, you can sign in without your PIN after 7 days, and your groups see that your account is being reset. If you remember your PIN in the meantime, enter it to cancel the reset.

Yes. Group chats, direct messages and statuses are end-to-end encrypted: only the people in the conversation can read them, not Sosu. Money records are not chat messages: members of the group always see them.

In your chat with them, tap Block or Report. Reports go to our team.